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Shipping and Returns

Money Back Guarantee

We are so sure that you will be absolutely satisfied with your purchase from Bunk Beds Unlimited, that we offer a 100% money back guarantee. If you are not completely satisfied with *any product you purchase from Bunk Beds Unlimited you may return it within 30 days for a full refund, no questions asked!

Should you decide to return an item(s) for any reason, be it for refund, exchange or warranty, please contact us at: Email Us. The item or items must be returned undamaged in sellable condition to Bunk Beds Unlimited and we will promptly refund the purchase price of the kit. Please note that orders for dowels are not refundable. If you have any questions about dowels and existing beds, please call before ordering.


*Sorry, for obvious reasons we are unable to offer refunds on plans.


All returns need to have return merchandise authorization (RMA) from Bunk Beds Unlimited. Shipping charges must be prepaid. Please do not order and refuse delivery.  We incur a fee from the carrier for this and will pass it along to you. Any package that is returned as refused delivery will be subject to a $22.50 fee.